DIGITAL SAFETY GUIDE

Cyberbullying: first steps for young people and parents

Recognise online bullying, support a young person without blame, and find practical routes to help.

Shieldlet Foundation · Published 3 October 2026 · Introductory education

Recognising online bullying

Cyberbullying can include repeated hurtful messages, humiliating posts or impersonation. Harm can spread through group chats, games and social platforms. A young person does not need to prove a label before asking for support.

For young people

Talk to a trusted adult. You do not have to argue back or handle it alone. Platform blocking and reporting tools may help; ask someone you trust to work through the options with you.

For parents and educators

Listen calmly and reassure the young person that the bullying is not their fault. Discuss the next steps together. Where school peers are involved, use the school’s safeguarding or anti-bullying process.

A conversation to practise

“Thank you for telling me. What would help you feel supported right now? Let’s look at the options together.” This keeps the focus on support rather than demanding that the child solve the situation.

Read more and find support

UNICEF’s cyberbullying questions and answers provides more detail. Our support directory points to external services. Shieldlet’s website is an education resource, not an emergency response service.

External links provide supporting information and do not imply a partnership. Editorial standards · Corrections